Privacy Policy

Introduction

Welcome to https://radiator-bleeding-service.vibereports.co.uk (hereinafter referred to as “Radiator Bleeding Service,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information in adherence to various global privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) from the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) in Brazil
California Consumer Privacy Act (CCPA/CPRA) and the California Privacy Rights Act (CPRAA) in the United States
Colorado Privacy Act (CPA)
Utah Consumer Sales Practice Act (UCPA)
Connecticut Law on Data Privacy (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://radiator-bleeding-service.vibereports.co.uk
Mobile and desktop applications associated with our services
Online forms, surveys, and other interactive features on our platform
Services and products offered by Radiator Bleeding Service

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

Using our applications and services as an authorized user
Visiting our websites linked to this policy
Subscribing to or receiving communications from us, such as newsletters, promotional emails, phone calls, or texts/SMS messages

Personal Data Collection

We collect a range of personal information to enhance your experience and provide quality services. The types of data we gather include:

Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile settings.
Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions securely.
Financial Information: Data related to your financial status or transactions, if voluntarily provided.
Purchase Information: Details of products or services you have purchased from us, including order numbers and purchase history.
Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types for analytics and service improvements.
Location Data: Information about your geographical location when you interact with our services (with your consent).
Feedback: Comments, reviews, and responses provided by users to enhance our offerings.
Social Media Information: Content and interactions shared by users on our social media platforms.
Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through various means: user input forms, website analytics tools, tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our websites. We use them for several purposes:

Strictly Necessary Cookies: These ensure basic functionalities of our website, such as login sessions.
Preference Cookies: Remember user preferences and settings to personalize content.
Analytics Cookies: Track site usage and performance to improve our services.

Users have the option to manage and control non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and the purposes for which it was collected:

Account information and transaction records are kept for the duration of your account’s active status and for a period after that to comply with legal obligations.
Payment information is stored securely for a limited time, only as long as needed for fraud prevention and resolution.
Analytics data may be retained for up to 24 months to provide insights for business improvement.

Once the retention period expires or upon your request for deletion, we will anonymize or delete your personal data from our systems.

Security Measures

We take robust security measures to safeguard your personal information:

Implementing industry-standard encryption protocols for secure data transmission and storage.
Engaging reputable third-party processing partners who adhere to strict security standards.
Regularly auditing and testing our security controls to identify and mitigate potential vulnerabilities.
Training our staff on privacy and security best practices.

Children’s Privacy

We do not knowingly collect or solicit personal data from individuals under the age of 18 (or a higher age limit as required by local law). If you believe we have collected such information inadvertently, please contact us at the address provided below, and we will take prompt action to rectify it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Request the deletion of your data in specific circumstances.
Restriction: Limit the use or processing of your data under certain conditions.
Data Portability: Receive a copy of your data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from biased or unfair treatment based on your personal data.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests as quickly as possible and within legal timeframes.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or if you have any concerns, please contact us:

Email: [email protected]
Address: [Insert Physical Address]

We appreciate your trust in sharing your personal information with Radiator Bleeding Service. Your privacy is a top priority for us, and we are committed to maintaining the highest standards of data protection.